Westin Grand Bahama Island Our Lucaya Resort
A Traveler
from Atlanta
has rated this hotel on 07.22.2007
Don't waste your money
The main problem with this hotel is the staff. It's almost as if you are a burden and not wanted. Gratuity is added to everything so there is no motivation to even smile or acknowledge your presence. We are accustomed to tipping well over 20% but refused to leave any more. We planned on spending $1,000 on other activities(tennis, massage, watersports) but decided we wouldn't give this establishment or the staff any extra money. This is not the standard quality of a Westin property. We are both seasoned travelers and will never return to the Bahamas.
Traveler's tip:
Go anywhere but here for better service. If you've already booked, eat across the street and guard your umbrella by the pool. Staff will take your umbrella if someone gives them $5.
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