Main page » Catalog » Reviews » The Aruban Resort & Casino » Not as We Had Hoped! (review by Eileen A)

The Aruban Resort & Casino

Eileen A
from Lakeville, MA
has rated this hotel on 08.05.2009

1.Overall satisfaction: 3.00

2.Hotel service: 3.00

3.Hotel condition: 1.00

4.Room cleanliness: 5.00

5.Room comfort: 4.00

Not as We Had Hoped!

This was our 2nd trip to Aruba. Previously we stayed at La Cabana, which this was part of before. The rooms were very clean and great staff to help with services. Unfortunately, the entire week we were there, 1 of the 2 elevators were broken, so getting to our room was very inconvenient. Also, the elevator that was working was not air-conditioned, so we would literally melt before we got off the elevator. The push was on to purchase time-share everyday we went by the front desk...very annoying! Also, if one more person asked to have my daughter\'s hair braided, I was going to scream! The bonus of the resort was the location....across from Eagle Beach, which is our all-time favorite beach in Aruba.

Traveler's tip:

Book activities when you get there, including rental cars. We were charged almost double by booking in advance.Red Sail Sports activity center is wonderful. The staff is very friendly and willing to work out deals for you.They are located on the pier behind The Hyatt.Definitely book the sunset sail and the snorkel sail 9-1:15 time slot. They are not rushed at that time and they provide lite breakfast and full lunch and open bar for the entire sail.

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