Sheraton Grand Bahama Island Our Lucaya Resort
Renae M
from Albany, NY
has rated this hotel on 06.25.2007
Lost Luggage Help
The hotel was wonderful. The only issue we had was how rude the female staff were compared to the male. Our luggage was lost and we asked the clerk at the front desk if it had arrived and she was completely rude and unwilling to help. On our way to catch a cab back to the airport, the bell hop offered to call the Sheraton office at the airport(who knew one existed as the clerk at the front desk never said a word about that). If there was a female security guard at the front desk she asked for ID, the males never did. I have been to the Bahamas many many times and there always seems to be an abrasive attitude from the women at the hotels. Over all the hotel was beautiful and met all of our needs. The locations you cannot beat for the price.
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Awesome, beautiful, great service; a new regular vacation destination by Gail M
posted on 06.27.2007
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