Stay away - new is not always good

For those enticed by the All Inclusive appeal stay away! Rooms = nice, liquor dispenser = great, but the beds are rock hard. The grounds themselves are ok, decor = quite ornate, pool = great. But the food options & operations were terrible. Breakfast & lunch are buffets. For dinner you are told you have a choice of 4 restaurants or a buffet, the restaurants require reservation. I planned to try each restaurant once, decide my favorites, & eat at those places for the rest of the week. However, your options are limited to 2 seating times: 6:30 or 9pm. You can only make reservations the day of from 9am - Noon. By 10am all the restaurants were "sold out". The times I was able to secure a spot in one of the restaurants, the restaurant itself was not full? After talking with some other guests I was told if you went to any of the restaurants & there were empty tables the hotel still refused to let you in since you didn't make a reservation! I am a pretty reasonable person, but I did not plan (& pay for) a relaxing beach vacation to then have to wake up at 8am to ensure I eat dinner - the dinner which I paid for as part of the All Inclusive experience! All the complications with the reservations forced me to try Room Service. The booklet appears to contain many pages of options, but its really 1 page in 10 different languages. I had tried several items & not 1 item I ordered came with what the room service menu described. Please avoid this place at all costs, totally not worth it!

Go somewhere else for an All Inclusive option, the food here is so bad that they should be paying you to eat it.

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