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Grand Hotel Acapulco

A Traveler
from San Antonio, TX
has rated this hotel on 12.30.2009

1.Overall satisfaction: 5.00

2.Hotel service: 5.00

3.Hotel condition: 4.00

4.Room cleanliness: 5.00

5.Room comfort: 5.00

Great Rooms

The bi-lingual staff was very courteous, and filled our request for adjoining rooms. One of the rooms was a corner, and we were rewarded with wrap around balconies. My only wish was that the rooms could have been higher, but we still had a view of the bay. The rooms were very comfortable with plush bedding, and a delightful mix of modern and rustic decor. The balconies were roomy, and had table and chairs. The showers had hot water, and we had plenty of towels. Loved the refrigerator, and housekeeping brought us another coffee maker when we noticed that one of rooms had one and the other didn\'t. Hotel is still being renovated, so one of the pools wasn\'t open yet. Had towel service just for the pool area - wonderful. Definitely would recommend this hotel to others. We had a group of six adults, and the two rooms gave us plenty of room.

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