Our family of 5, two in their 50's and 3 in their 20's took a 5 day vacation to Playa del Carmen and stayed at the Gran Porto. Everything on this vacation worked to perfection. Our rooms were great, the food was very good, weather was perfect and the help was exceptionally nice. We loved the area and hope to return in the future. We took a 1 day excursion to Chichen Itza and that was a wonder. Great family places to go.
Keep a lot of $1 bills for simple tipping. They are appreciative of a little extra, though we didn't feel pressured to tip in any way. A dollare seems to go a long way for the locals.
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