Appealing hotel with a wonderful view of the marina. Unfortunately relentless time share activities already start to spoil the leisure effect during breakfast at the hotel restaurant. The lack of enough guests led to a scarce entertainment program. The service is normally very good, but some employees prefer their convenience over helping guests. Excellent shuttle service to other El Cid hotels, where all inclusive guests enjoy good food at several specialty restaurants.

Traveler's tip:

Service was good, location was removed enough to skip the main crowds but close enough to walk to things.

We loved the view. The hotel doesn t seem too new but it is extremely relaxing. The megapass is not very helpful unless you want to do many activities...we thought we could use it as we wished...but no...they are only discounts. That would be the only negative aspect we could find. We would definitely go back.

Traveler's tip:

The rooms require Maintenance (especially air conditioner equipment)

Traveler's tip:

Great place on the Marina! Had a 1 bedroom which was very nice cause of all the space. Good service and the restaurant there has very good food. North of Golden Zone means its quieter than other hotels--fewer spring breakers. Some rooms can see the ocean and the marina but they do have an ocean beach area if you prefer on other side of the marina. Fun to watch the fishermen come back in the afternoon to see what was caught (or not caught). Games at poolside available w/prizes given to the winner.

Traveler's tip:

The Marina El Cid is beautifully situated on the marina in Mazatlan. You can sit in your room and watch all the gorgeous boats go in and out of the marina. You can even take a small water taxi across the inlet to go to the beach on the other side. And watch the fishing boats come in with their catch of the day. Very fun. The pools are fun, being able to swim under the grotto and up to the aqua bar!

gemes for kids, better services

not very good

The El Cid Marina is very nice. This was my second time staying at the Marina and I would definitely stay again !

Traveler's tip:

Room was large and comfortable.

Traveler's tip:

We absolutely loved it. It had the feel of a tropical paradise. I threw a party in my room and the hotel staff made a fantastic display of appetizers.

Hotel is rated 3 star which is very accurate. Not in the greatest of repair, but everything works, clean, service personnel are very polite and helpful. A great place if you just want to relax. The other sibling resorts down the street are very nice, but are frequented by mostly nationals and families. The best pool was more cold than cool. The other amenities (gym, salon/spa)are located in the sibling resorts. It would have been more convenient if the Marina had at least a gym. The timeshare people are fairly low-key. We kindly declined and received very little resistance. Several fellow tourists were time-share owners who love this resort. Mazatlan in general is probably less busy due to there is not a great deal of things to visit (no ruins, fair scuba diving) but the water is warmer than Cabo (better scuba diving). Also you can walk thru the market and along the beach without rubbing shoulders (nice!). We visited during Thanksgiving Holiday, if that matters. I will definitely plan another visit.

Traveler's tip:

The staff at the El Cid Marina is very freindly and always going the extra mile to satisfy your needs. We especially want to thank Fredy our Bellman ver the excellant service we received from him.

Very family oriented

If you wanted privacy and a nice chill place, this is it - less families, etc.. but no immediate access to a beach which was a bit of a pain. Also, right when we walked in the door, a pushy time share lady tried to get us to go to some demonstrations and it put me right off. Nice pools, good room..

Thank you so much for choosing to stay with us during your recent visit to Mazatlan. While we are not located in the middle of the golden zone, our sister hotels are and we offer shuttle bus service to all of them. We hope that our service and facilities were to your liking. The Management of the hotel appreciates hearing the feedback from the guest and continues to work to make whatever changes that are needed to satisfy all the needs to the travelers staying at our hotel. If a need is not met, the General Manager and the Customer Service Manager are here to assist at any time. Regards,

Hotel Management, General Manager