Atlantis Paradise Island Beach Tower

Susan S
from Chicago, IL
has rated this hotel on 09.26.2007

1.Overall satisfaction: 3.00

2.Hotel service: 2.00

3.Hotel condition: 4.00

4.Room cleanliness: 4.00

5.Room comfort: 3.00

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Nice resort, below average service, very expensive!

Pros: Beautiful resort with a great water park. We loved the beach and countless pools. Since we went at the end of September, it wasn't overrun with kids. The resort has pretty much everything you need. Cons: There was about a 50/50 split in the level of service from the staff. From what we noticed, the female staff had some major attitude problems. We had reserved a king bed, but they only had a double. Our friends were told the same thing. Overall, everything was done at a snail's pace. The restaurants are a ripoff. We ate at Nobu and Casa D'Angelo which I thought were just average but very expensive. My husband and I ate at the Water's Edge buffet our first night since we wanted something casual. BIG MISTAKE! At over $100 for two, there was very little to choose from and the buffet was overrun with Mexican tourists pushing people aside to get to the food. I felt like I had to fight for my food at times. Overall, it's a great resort to just hang out and relax but you definitely have to be prepared for the bad service and expensive restaurants.

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Paradise? by Stephen D posted on 11.28.2007
not impressed by an anonymous traveler posted on 11.15.2007
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impressive but : by chris p posted on 09.14.2007
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already planning next trip next year by sue t posted on 08.30.2007
would probably spend the extra bucks for the royal towers next time by an anonymous traveler posted on 08.30.2007
It was just fantastic, we can go back several more times!!!!! by an anonymous traveler posted on 08.29.2007
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Expensive but worth it. by an anonymous traveler posted on 08.01.2007
Overrated by A traveler posted on 08.01.2007

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